Frequently asked questions
Answers to practical questions about self-custody, backups, networks, signing and safer wallet habits.
In a self-custody model, users hold their keys or recovery credentials. Check the actual wallet implementation for details.
Offline backups do not require connectivity. Live balances and broadcasting transactions generally do.
Write it down offline in a trusted environment, confirm the order and protect it from unauthorized access.
A private key authorizes signing. A recovery phrase typically recreates a set of keys. Both are sensitive.
Check that your backup works before retiring the old device, and recover only in software obtained from a trusted source.
Verify the chain, contract details, destination format and the token used to pay network fees.
Confirm destination, network, asset, amount, fees and the exact approval or signature request.
Validate your download source and be skeptical of ads, fake support and requests for recovery words.
Lookalike URLs, urgency, unsolicited support and unexpected approval or phrase requests deserve scrutiny.